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Zone Art Web Design Solutions offers a 100% money back web design guarantee to all customers.

This means that we will continue to provide mock-ups that are just the graphic design of the web site (not coded in HTML) until you are satisfied with a design to have for your web site. Upon your approval of this design, the web site project is considered contracted and Zone Art will now complete your web site. In other words, the 100% Web Design Guarantee is available for your peace of mind until you are satisfied with a design. Once you approve this design you are obligated to honor the full price agreed upon for your web site project.
Because we build only custom websites for customers’ specific needs, we do not award refunds once the project has begun. Unfortunately, if you would like to change the look of your web site after you have approved the design, we must charge extra. This is because this work is additional and was not initially quoted in our web site pricing, which we do in order to keep our prices as low as possible. Changing the look or design of a web site, after a web site has been constructed and HTML coded, is a very time consuming process. Our pricing is extremely competitive in this industry and with this pricing we expect that our customers understand our guarantee and work alongside us to make sure that web sites projects go as smoothly as possible.

Zone Art Web Design projects require a 50% up front payment, with the remaining 50% payment due upon completion of the project. We do our best to get your project completed by the proposed end date, however many unforeseen circumstances occur in the web design business that are out of our control such as customer’s inability to provide us with the web site content in an organized and timely manner, therefore our inability to provide you a finished product by your end date does not constitute a breach of this contract. Zone Art Web Design Solutions always tries to deliver to our customers' deadlines, however every customer must thoroughly understand that the following circumstances will affect your deadline date...holidays, acts of God, untimely submission of content, periodic submissions of content rather than one collective submission as required.

When doing business with ZoneArt, it is understood that you recognize these terms and conditions.